Error 0x800700E0 Access Denied when copy files in Office365

When using the SharePoint “Open with Explorer” button, to copy files to your computer, in Office 365, you may find yourself embraced with the following error message.

 

Error 0x800700E0: Access Denied.  Before opening files in this location, you must first add the web site to your trusted sites list, browse to the web site, and select the option to login automatically.

 

There are two steps to overcome this issue.  Firstly make sure you have added your Intranet to your trusted zones within Internet Explorer.

 

Trusted Zones

Open Internet Explorer then go to Internet Options > Security > Trusted Sites > Sites

 Type in your intranet address (e.g. https://myintranetsite.sharepoint.com) and click Add.

 

Keep Me Signed In

Secondly, log out of Office 365 in Internet Explorer, close your browser and go back to the login page.  Now check the Keep me signed in box, before entering your username and password.

 

You should now be able to copy files to your desktop.


Last modified onMonday, 14 August 2017 09:14
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